Quality Policy

Purpose

This Policy sets out TraceCORE's commitment to quality across its software development, delivery, and support activities for clients, including government and corporate organizations in the countries where it operates.

Policy Statement

TraceCORE is committed to establishing, implementing, maintaining, monitoring, reviewing, and continually improving a Quality Management System (QMS) appropriate to the Company's size, remote operating model, business activities, and quality-related risks.

Quality is managed through defined roles and responsibilities, risk-based planning, documented policies and procedures, staff awareness, client feedback analysis, supplier oversight, controlled software development and delivery practices, internal audits, management reviews, and continual improvement.

TraceCORE applies quality management practices in a practical and proportionate manner, based on quality-related risks and applicable legal, regulatory, contractual, and client requirements.

Quality Objectives

Through its QMS, TraceCORE aims to:

• consistently meet client requirements and applicable legal, regulatory, and contractual requirements;
• support the development and delivery of products and services that conform to agreed requirements;
• reduce the likelihood and impact of nonconformities in product delivery, support, and country landing activities;
• maintain compliance with applicable legal, regulatory, contractual, and client requirements;
• maintain ISO 9001 certification status and continually improve the QMS.

Further Information

The full Quality Policy, including detailed practices, roles and responsibilities, and internal procedures, is available to clients and partners under NDA or on a contractual basis.

Approval

This Policy is approved by Alexander Makarov, CEO.Effective Date: September 25, 2026

Last Updated: September 25, 2026