PRIVACY POLICY

TraceСORE Software and Technology Development LLC is committed to protecting the privacy of our Website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our Website tracecore.solutions, in accordance with the applicable laws of the United Arab Emirates.

By using our Website and providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

• Personal Information: name, surname, email address, phone number, and any other information you voluntarily provide through contact forms.
• Technical Information: IP address, browser type, device information, and cookies (see Section 6 on Cookies).
• Usage Data: Information on how you interact with our Website, including pages visited and time spent on the site.

2. How We Use Your Information

We process your personal data for the following purposes:

• To respond to your inquiries submitted via the contact forms.
• To provide you with information about our products and services.
• To improve our Website, marketing strategies, and customer experience.
• To comply with legal and regulatory obligations in the UAE.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent when submitting information through our forms.
• Our legitimate interest in marketing our products and services.
• Compliance with legal obligations under UAE data protection regulations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers who assist us with marketing, website analytics, or customer communication.
• Legal authorities if required by UAE law or to protect our legal rights.
• Business partners only with your consent.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. We retain your data only as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. By continuing to use our Website, you consent to our use of cookies. You may adjust your browser settings to decline cookies, but this may impact the Website’s functionality.

7. Your Rights

Under UAE data protection laws, you have the right to:

Access, update, or correct your personal data.

Withdraw consent for marketing communications at any time.

Request deletion of your personal data, subject to legal and regulatory requirements.

To exercise your rights, contact us at info@tracecore.solutions.

8. International Data Transfers

If we transfer your personal data outside the UAE, we ensure adequate protection in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@tracecore.solutions.