Frequently Asked Questions

Digital transformation refers to the process of integrating digital technologies into government operations and services to improve efficiency, transparency, and economic outcomes.

We begin with a detailed study of the country’s economic environment to identify the most beneficial digital solutions.

Our focus is primarily on government taxation, customs, trade, supply chain traceability and public services including digital identification.

Yes, we deeply analyze each client’s situation to develop tailored solutions that meet government needs and fit existing infrastructure.

We provide both cloud and on-premise options depending on client requirements, including setup of local data centers.

Yes, our solutions are designed for seamless integration with legacy systems to ensure continuity and data consistency.

Implementation typically ranges from 3 to 16 months, depending on complexity and legislative factors, with client involvement being critical.

Yes, we offer comprehensive training for all stakeholders including government staff, representatives of businesses, manufacturers, importers, and retailers.

We follow an operator model, which means we provide technical support and system updates even after the solution has been implemented.

We use proven change management practices, including engagement, training, and communication to facilitate smooth adoption.

Yes, we have strong expertise in preparing legislative acts, especially related to tax digitalization and capacity building for tax authorities.

Intellectual property rights belong to the local company participating in the public-private partnership, and sensitive data remains within the country.

Our team continuously monitors international standards and regulatory changes to keep solutions compliant.

The majority of our clients are governments worldwide, but we also assist businesses with implementing traceability solutions and provide consulting on software and equipment selection for product marking.

We work mainly with Tax Authorities and Ministries of Finance, Trade, Economic Development, Digital Development, and Customs.

Digital transformation typically boosts GDP by ~3%, shrinks the shadow economy, increases revenue for investment in infrastructure, education, and inclusion, enhances fair competition, and improves productivity.

Key improvements include cutting the VAT gap to 0.7%, 150% growth in B2B VAT, doubling B2C VAT, reducing the grey market, taxing 50% of informal self-employed workers, and 30% annual excise tax growth.

Yes, by automating processes and improving data tracking, digital transformation tools enhance transparency and help promote fair market competition, simultaneously combatting counterfeit products.

We typically work under a Public-Private Partnership (PPP) model for the end-to-end management of the contract, which involves zero investment from the government. All costs are covered by the service provider, who is a part of the local PPP.

Yes, our solutions are designed to fit countries of different sizes and budgets.